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  • Writer's pictureViktoriya Fine

Important Announcement to All New and Existing Patients

Updated: Feb 3, 2022

Changes in Patient Costs for Behavioral Health Telemedicine and Telehealth Visits

Adult Family Health Services has always been committed to making sure you have access to the care you need at our agency. Since the beginning of the COVID‑19 public health emergency, many health plans waived out‑of‑pocket costs for all covered services received through telemedicine and telehealth visits. However, many changes are taking place presently to return your benefits back to normal.

Horizon Blue Cross Blue Shield has already announced the ending of the cost-share waiver for telemedicine and telehealth visits not related to COVID‑19 testing as of February 3rd, 2022. This means that when you receive telemedicine services from Adult Family Health Services physician or clinician, you will pay your copay, coinsurance, and/or deductible for covered services. We will always review your benefits with you prior to your receiving services. However, we do encourage you to check your benefits yourself with your insurance provider for the most current information.

Other insurance carriers will follow. Please make sure to check with your insurance provider for the most accurate information on your plan. If you need our assistance with checking your benefits for our services, please feel free to reach out to us at (973) 773-7600.

If you or someone you know is struggling with mental health or substance use issues, we can help. Call us at (973) 773-7600.

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